Other Pages
| What forms of payment do you accept? |
|
We accept the following credit and debit cards: Visa/Delta, Mastercard/Eurocard, American Express, JCB, Switch/Solo, Visa Electron; postal orders denominated in pounds sterling; or cheques denominated in pounds sterling and drawn from a UK bank. |
| Is it safe to use my credit or debit card? |
| Shopping at the Their Nibs Web site is completely safe and every purchase is backed by our Safe Shopping Guarantee. Our secure server software encrypts information to ensure that your transactions are private and protected. We do not store or even see your credit card number at anytime. Besides this we have a number of additional security layers. |
| What about privacy? |
| We are committed to protecting your privacy. We use the information we collect about you to process orders and to provide a more personalised shopping experience. We may also use it to tell you about changes in our services, or about special offers you might find interesting. We do not sell, trade or rent your personal information to others. We may choose to do so in the future with trustworthy third parties, but you can tell us not to.
|
| Do you accept international orders? |
| Their Nibs welcomes orders from all over the world. Using the currency selector it is possible for you to see the prices in GB Pounds Sterling, US Dollars and Euros. The conversion rates are updated daily but please be aware that this is an indication only and the actual charge will be in GB Pounds Sterling. We use internationally signed for postage to make delivery of your items more secure. To learn more about our delivery policies and postal charges, please see our help section on Delivery Destinations and Costs.
|
| What is your returns policy? |
| At Their Nibs we want you to be happy every time you shop with us, so we make our returns policy simple. Our "no quibbles" guarantee means that if for any reason you are unhappy with what you have purchased. Of course being clothing we realise that it is necessary to try them on to see if they fit, just watch out for those sticky fingers of your little ones! Just return it to us in its original condition "unworn" within 30 days and we will issue a full refund for the price of the item. We will also be happy to refund the delivery charge if the return is a result of our error. This does not affect your statutory rights. Please read our full returns policy.
|
| Can I be sure that an item is in stock? |
| We do our up most to make sure that the Web site is fully up to date, so that all products shown are in stock. However we cannot guarantee that an item will always be available if it is displayed on the Web site as being for sale. There maybe occasions where an item is shown as being for sale but has in the meantime become unavailable. In the unlikely event that you order an item which in the meantime the stock has run out, then we shall contact you as soon as we can. We will let you know how long it will be before the item is available again and give you the option of a full refund if you choose not to wait for it.
|
| Where else can I buy Their Nibs clothes? |
| The designs are unique to Their Nibs, and everything is also available from our store at 214 Kensington Park Road, Notting Hill Gate, London, W11 1NR, UK.
|
